Q. What are the dates and who’s playing Irlam Live 2020?
Fri 18, Sat 19, Sun 20 September 2020. Click here for who’s playing.
Q. What are the admission prices for Irlam Live 2020?
Please see the ticket page for prices and availability.
Q. Can i use my old ticket for the new dates?
You have been sent new tickets with the new date, please use the tickets with the new date on there.
Q. When are Tickets available?
Early Birds sold out within a few day. General admission and VIP tickets now on sale.
Q. Can I buy tickets on the day?
Tickets are ONLY available online and up to noon on event day. There are no tickets for sale from the event site. Please purchase ticket before coming to Irlam Live.
Q. What does the VIP ticket offer?
BRAND NEW FOR 2020. A 400 capasity Big Top a private VIP area for of VIP guests. The VIP area is partly undercover with picnic bench tables and seating. The VIP experience starts when you arrive, skip the queues with the VIP FAST-TRACK lane at the main entrance. VIP area features, picnic bench seating/tables, private VIP bar with table service available and private loos. VIP programme of exclusive entertainment also I hear some of the main stage artists will be dropping in to say hi.
Q. What are the opening and closing times?
Friday 4pm till 10pm Saturday/Sunday noon till 10pm.
Q. Is there anything happening after the festival at other local venues?
Yes Irlam is buzzing, with some local venues holding official after show parties and special deals with Irlam Live Wristbands. Also on the run-up to Irlam Live look-out for local deals from hair stylists, nail bars, treatment centres to get you Festival Ready.
Q. Is food and drink available at the festival?
Yes, we are working with some of the best food and drink vendors in the UK for Irlam Live. Prices have been considered to help make sure that we can all enjoy the festival.
Q. Can I bring my own food and drink into the festival site?
No food or drink can be brought onto the festival site, with the exception of a single sealed bottle of water (500ml max). There will be a wide variety of food stalls onsite offering a great range including organic, vegetarian and vegan options. There will be an number of bars selling alcoholic and non-alcoholic drinks. You must be over 18 years to purchase alcohol and the bars will run a Challenge 25 policy – ID may be required.
Q. Diabetes, food allergies and intolerances.
People with medical conditions such as diabetes, food allergies and intolerances should email our Special Needs Team firstname.lastname@example.org with a brief description of your condition and a scan/pic of a doctors note to confirm.
Q. Do you have a disabled access and viewing?
Yes, we work very closely with Attitude is Everything and have put together a fact-sheet so everyone can enjoy Irlam Live. Please click here for more information.
Q. Do the bars take card payments?
YES! All bars take card payments, in fact only the main bar takes cash. The VIP bar, Craft Ales bar, Gin and Prosecco Bar, and the Cocktail Bar is CARD PAYMENT ONLY.
Q. Are there CASH MACHINES on the festival site?
There will be NO Cash Machines on site, we are gearing up towards a cash-free site within the few years.
Q. How many people are you expecting?
We are licensed for up to 6,000 people per day, which will make for an awesome atmosphere.
Q. Can you come in and out of the event?
There are strictly NO PASS OUTS after 4pm each day. If you need to do stuff, please arrange cover.
Q. What is the latest admission time?
There will be no admissions after 8pm each night.
Q. What is the best way to travel to Irlam Live?
We highly recommend the use of public transport. Irlam has great transport links with regular buses stopping close to the festival entrance and our refurbished train station 15 minutes walk away. For full travel information click here
Q. Are children allowed to come to the festival?
Yes, all under 16s must have a valid ticket and be accompanied by a paying adult.
Q. Where can I stay during the festival?
Although there are no hotels within walking distance of the festival there are several nearby which are either on bus routes or close enough to travel to the site by taxi. Click here to view our WHERE TO STAY page for info on hotels within travelling distance of the festival site. If you would like further advice or recommendations please email email@example.com
Q. Can I camp at Irlam Live?
No. There is no camping on site.
Q. Are camping/folding chairs allowed onto the festival site?
Yes, but there is a 30m radius of the stage where camping/folding chairs are strictly off limits.
Q. Are umbrellas allowed onto the festival site?
Yes, but only small umbrellas. Strictly nothing larger like golf, fishing umbrellas or parasols.
Q. Are gazebos allowed onto the festival site?
Only vendors with prior perminsion can use gazebos. No gazebos/tents can be brought onto the site.
Q. Is there anything I can’t bring into the festival site with me?
Typical items you can’t bring are drink, food, glass, For a full list of conditions of entry please click here
Q. I’ve lost my tickets, what should I do?
Please email firstname.lastname@example.org for more info.
Q. I don’t have a printer at home. How can I print my tickets?
If you can open the ticket on your phone, that generally scan fine, but best to have a physical ticket. Most libraries have printing facilities available.
Q. What is your refund policy?
Please click here for our refund policy.
Q. What are your terms and conditions?
Please click here for our terms and conditions.
Q. I have a question that isn’t answered here. Who should I contact?
Please email email@example.com. We aim to respond to all queries within one working day.