Frequently Asked Questions

Q. What are the dates and who’s playing Irlam Live 2019?
Fri 31 May Sat 1 June and Sun 2 June 2019.

Q. What are the admission prices for Irlam Live 2019?
Please see the ticket page for prices and availability

Q. When are Tickets available?
Tier 1 Early Birds and Tier 2 have now SOLD OUT – Tier 3 NOW ON SALE

Q. What are the opening and closing times
Friday 4pm to 9.45pm – Saturday/Sunday noon to 9.45pm both days

Q. Do you have a FACEBOOK and TWITTER page?
Yes please follow the links for Facebook and for Twitter

Q. Is there anything happening after the festival at other local venues?
Yes Irlam is buzzing, several local venues host events around the festival.

Q. Is food and drink available at the festival?
Yes, we are working with some of the best food and drink vendors in the UK for Irlam Live. Prices have been considered to help make sure that we can all enjoy the festival.

Q. Can I bring my own food and drink into the festival site?
No food or drink can be brought onto the festival site. There will be a wide variety of food stalls onsite offering a great range including organic, vegetarian and vegan options. There will be an number of bars selling alcoholic and non-alcoholic drinks. You must be over 18 years to purchase alcohol and the bars will run a Challenge 21 policy – ID may be required.

Q. Diabetes, food allergies and intolerances.
People with medical conditions such as diabetes, food allergies and intolerances should email our Special Needs Team for more info.

Q. Are there CASH MACHINES on the festival site?
There will be NO Cash Machines on site, but the bars will take card payments.

Q. How many people are you expecting?
We are licensed for up to 5,000 people per day, which will make for an awesome atmosphere.

Q. Can we pay at the gate on the day?
If there are any tickets left, you will be able to buy tickets on the day. But best to secure your place with a ticket.

Q. What is the best way to travel to Irlam Live?
We highly recommend the use of public transport. Irlam has great transport links with regular buses stopping close to the festival entrance and our refurbished train station 10 minutes walk away.
For full travel information click here

Q. Are children allowed to come to the festival?
Yes. under 16s must have a valid ticket and be accompanied by a paying adult.

Q. Where can I stay during the festival?
Although there are no hotels within walking distance of the festival there are several nearby which are either on bus routes or close enough to travel to the site by taxi.
Click here to view our WHERE TO STAY page for info on hotels within travelling distance of the festival site. If you would like further advice or recommendations please email

Q. Can I camp at Irlam Live?
No. There is no camping on site.

Q. Are camping/folding chairs allowed onto the festival site?
Yes, but there is a 30m radius of the stage where camping/folding chairs are strictly off limits.

Q. Are umbrellas allowed onto the festival site?
Yes, but only small umbrellas that fold down to fit in a handbag. Strictly nothing larger like golf, fishing umbrellas or parasols.

Q. Are gazebos allowed onto the festival site?
No gazebos of any shape or form can be brought onto the site.

Q. Is there anything I can’t bring into the festival site with me?
For a full list of conditions of entry please click here

Q. I’ve lost my tickets, what should I do?
Please email for more info.

Q. I don’t have a printer at home. How can I print my tickets?
Most libraries have printing facilities available. We recommend printing a spare copy of your ticket just in case you lose or damage the first copy.

Q. Do you have a disabled viewing area or access point?
Yes, we have worked very closely with Attitude is Everything and put together a factsheet so everyone can enjoy Irlam Live. Please click here for more information.

Q. What is your refund policy?
Please click here for our refund policy.

Q. What are your terms and conditions?
Please click here for our terms and conditions.

Q. I have a question that isn’t answered here. Who should I contact?
Please email We aim to respond to all queries within one working day.